Fixes or workarounds for recent issues in Excel for Windows

Last updated: October 2025

Excel crashes and slow performance issues

• [FIXED] Word, Excel, or Outlook might stop responding after installing the KB5002700 security update for Office 2016
• [INVESTIGATING] Error "Something Went Wrong [[1001]" signing in to Microsoft 365 Desktop Applications
• [WORKAROUND] Excel stops responding when using the "3DxWare 10 for Windows" PlugIn for Microsoft Office version 10.8.7 or earlier
• [FIXED] Excel for the web may not show the Insert PivotTable button in the ribbon
• [FIXED] Excel gives warning when you open files from a network location if the file extension is correct
• [FIXED] Error "Invalid password" when opening a VBA project using the correct password
• [WORKAROUND] Excel may stop or close when using new IME in Windows 11
• [FIXED] Internet connectivity issues in M365 apps after a change to the IP address range
• [FIXED] Excel 365 might stop responding or experience performance problems when switching between worksheets
• [FIXED] Word, Excel, and PowerPoint close unexpectedly when trying to open cloud documents in Office Version 2205
• [BY DESIGN] Excel Online updates a file stored in the document library without user interaction
• [WORKAROUND] Excel may crash when running multiple instances that use clipboard functionality programmatically
• [FIXED] Cannot edit structure of Excel workbooks when referencing an Excel XLSB file
• [FIXED] Office Applications crash due to Nahimic audio driver
• [FIXED] Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe
• [FIXED] Excel file becomes corrupt when opening a file that contains a VBA project or after enabling a macro in an open file
• [FIXED] Excel 2016 or 2013 may crash with older versions of GigaTrust software
• [FIXED] Crash in chart when filtering date based categories in Excel, Word, and PowerPoint
• [FIXED] Error 0xC0000142 when you start an Office 2016 application
• [FIXED] Crash or data loss when using Chinese Input Method Editors (IME)

Excel features and add-ins issues

• [INVESTIGATING] Error "No results were found" when using the Translate function in Office
• [FIXED] When trying to sign in to an Office app, users might receive a consent dialog labeled AugLoop.All (TEST Augmentation Loop MSIT)
• [WORKAROUND] Excel doesn't fully support some special characters in the filename or folder path
• [WORKAROUND] How to resolve the Microsoft Query could not be started error in Excel
• [BY DESIGN] Organization Chart Add-in is not available in Office applications
• [SUSPENDED] Excel 2D Map Charts and 3D Maps are suspended for China
• [WORKAROUND] Automation add-ins for Excel are not loading after installing April 2021 security update
• [FIXED] "Access Denied" when launching an Office add-in
• [BY DESIGN] Dotted borders are printed as solid lines in Excel
• [WORKAROUND] Missing New Comment and New Note from Excel's context menu
• [WORKAROUND] Threaded comments and notes are displayed incorrectly and the new note entry point is missing in Excel
• [WORKAROUND] "The fine print" license agreement message unexpectedly appears when opening Office apps
• [WORKAROUND] Wrong Japanese era displayed in Excel dates
• [FIXED] Problems with text, underline, and flickering screens when using Office edit languages
• [FIXED] Excel 2016 problems with phonetic edits in Japanese edit language
• [FIXED] Error containing URL "http:⁠//hubblecontent.osi.office.net/" when inserting an icon or a picture

Known issues, changed functionality, and blocked or discontinued features

• Flash, Silverlight, and Shockwave controls blocked in Office 2016
• "Activate method of OLEObject class failed" error when using Power View in Excel
• Office 2016 files open as read-only unexpectedly
• Office 2016 is automatically set as the default application when opening an Office file after installing the Office 365 trial version

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	Talk to support. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page.
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	Provide feedback in Office app You can send feedback directly to our Office teams:. In Office 2016 on Windows 10, open an Office app, and click File > Feedback.

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