Last updated: May 2026
Word for Mac crashes and slow performance
- [FIXED] Word does not respond when using "Save as Picture"
- [FIXED] WordRake add-in causing Word for Mac to crash since upgrading to Catalina (OSX 15.0)
Issues affecting Word for Mac features and add-ins
- [WORKAROUND] Files are grayed out when using the compare feature in Word for Mac
- [INVESTIGATING] Users are prompted to save locally saved documents after being idle with no edits made
- [FIXED] Formatting lost when coauthoring a Word document
- [WORKAROUND] The Sketch shape outline isn't visible when applied in Word
- [FIXED] Equation Editor may not open or convert expressions as expected in Word for Mac
- [INVESTIGATING] Users on macOS might have issues printing from Word, Excel, or PowerPoint for the web
- [FIXED] Footnote number might change unexpectedly in Word for Windows and Mac
- [FIXED] Word JavaScript API gives error "RichApi.Error: NotImplemented" with Office Add-ins using content controls
- [INVESTIGATING] Office documents are not rendering as expected
- [WORKAROUND] Word document save as a PDF to an online location is changed to .docx
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Talk to support. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page. |
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Ask the community Get help from experts in our forums: Office for Mac community for Mac users |
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Provide feedback in Office app You can send feedback directly to our Office teams:. For Mac users, in Office 2016 for Mac, click the smiley icon in the upper-right corner. 
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